General Questions

• How do I activate the product I purchased so it doesn't have the demo limitations?
• How do I know what version I'm using?

• What is my serial number / activation code?
• How Do I Move to a New Computer?
• Can I backup my information?
• Where are my data files stored?
• Can I get your software on CD?
• How does the product get to my computer?
• What are the System Requirements?
• What do I do after I download the software?
• Why doesn't your product have ______ ?
• Does your software require an internet connection?
• Will you take a check / Can I order offline?
• Can I get a refund?
• Can I try the software before I buy it?
• I'm getting an "exception" error message?

• The application says it has or will expire.

• Learn about 64-bit Support (Windows 10 and macOS Mojave)...

My Checkbook for macOS and Windows

• The date is not being accepted properly?
• How do I delete a My Checkbook account?
• Is there a printable My Checkbook User Manual?

My Time Card for macOS and Windows

• What if My Time Card doesn't remember the last job I entered?